I also like sites where I don’t have to click through a bunch of times. I remember when the first airlines websites were rolled out. One airline required five clicks to get to the flight status page. I am glad they abandoned that idea and put flight status on the first page.
I very much like how the article puts site design in the context of what the Japanese expect culturally and functionally. The site should reflect what the users needs are.
Very well written. I 98% agree as a native. I love big form to confirm what I need to fill finally.
Some context:
* JR is separated for historical reason (national train's unions were terrible). It's hard to revert after all companies become public.
* People standing next to ATM are to avoid elders get scammed. Scamming elders by phone is a thing.
I'm curious. What is the 2% you feel differently about?
It's almost 100% except minor points, but it's long enough not to say 100%. It's like how most people never give a 5.0/5.0 rating on Tabelog.
I also like sites where I don’t have to click through a bunch of times. I remember when the first airlines websites were rolled out. One airline required five clicks to get to the flight status page. I am glad they abandoned that idea and put flight status on the first page.
I very much like how the article puts site design in the context of what the Japanese expect culturally and functionally. The site should reflect what the users needs are.