Show HN: I spent 2 years building a feedback tool with only the features I need

1 points by jason_zig 12 hours ago

Hey everyone

I’m a solo founder and developer, and I’ve been building software since 2011. Over the years, I watched customer feedback tools go from simple and focused to bloated, enterprise-heavy platforms. Tons of features, endless configuration… and yet I kept using maybe 10% of what was there. The rest mostly got in the way.

So I decided to build the feedback tool I actually wanted to use.

That became Zigpoll — a fast, focused survey and feedback platform designed for real-world businesses. It does the essentials really well: post-purchase surveys, attribution insights, customer feedback loops, and clean integrations with the tools merchants already use. No bloated dashboards. No “enterprise for enterprise’s sake.” Just actionable feedback that’s easy to collect and easy to act on.

Zigpoll has been live for several years now and is used by thousands of merchants across ecommerce and SaaS. It’s built with performance and privacy in mind, with a strong focus on reliability, flexibility, and data ownership.

On privacy: Zigpoll collects only what’s necessary to run surveys and generate insights. No invasive tracking, no session replays, no selling data.

If you’re a founder, marketer, or product team who wants customer feedback without the overhead, I’d genuinely love to hear what you think (try our contact us form): https://www.zigpoll.com

Happy to answer questions about the tech stack, architecture decisions, why certain features didn’t make the cut, or what’s coming next.

— Jason